GridPros Corp ("GridPros," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through gridproscorp.com (the "Site"), by phone, by email, and through our text message (SMS) program, and how we use, share, and protect it.
1. Information We Collect
We collect information you give us directly, including when you request an estimate, fill out our contact form, call us, or text us:
- Name, email address, mobile phone number, and property address
- Details about your project, roof, energy usage, or insurance claim
- Your SMS consent choices, along with the date, time, and IP address of your consent
- Messages and communications you send us
We also automatically collect limited technical information when you visit the Site, such as browser type, device type, IP address, and pages viewed.
2. How We Use Your Information
- To respond to your inquiries and provide estimates
- To schedule inspections, appointments, and installations
- To send project updates and customer care messages
- To send promotional messages, only if you have opted in
- To process insurance claims you ask us to assist with
- To improve our services and the Site
- To comply with legal obligations
3. SMS / Text Messaging
If you opt in to receive text messages from GridPros Corp, we will use your mobile number to send the types of messages you agreed to (customer care and appointment messages, and/or marketing messages). Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP. Reply HELP for help, or contact us at 469-466-1137 or info@gridproscorp.com. See our Terms & Conditions for full SMS program terms.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. How We Share Your Information
We do not sell or rent your personal information. We share information only as follows:
- Service providers: Vendors who help us run our business (for example, website hosting, email, scheduling, and SMS delivery platforms) and who are only permitted to use the information to provide services to us.
- Your insurance company: When you ask us to assist with a claim.
- Permitting and utility authorities: As required to permit and connect a roofing or solar project.
- Legal requirements: When required by law, subpoena, or to protect our rights, property, or safety, or that of others.
- Business transfers: In connection with a merger, acquisition, or sale of assets, subject to this policy.
The sharing described above never includes SMS opt-in data or consent for marketing or promotional purposes.
5. Cookies
The Site may use basic cookies and similar technologies needed for the Site to function and to understand how visitors use it. You can disable cookies in your browser settings.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We keep personal information only as long as needed for the purposes described in this policy, including to keep records of SMS consent and opt-outs, and to meet legal, warranty, and accounting obligations.
8. Your Choices and Rights
- Text messages: Reply STOP to any message to opt out.
- Email: Use the unsubscribe link in any marketing email or contact us.
- Access, correction, or deletion: Contact us at info@gridproscorp.com to request access to, correction of, or deletion of your personal information. Depending on where you live, you may have additional rights under state law.
9. Children's Privacy
The Site and our services are not directed to children under 13 (or under 18 for SMS), and we do not knowingly collect their personal information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page with a new effective date.
11. Contact Us
GridPros Corp
30 N Gould St, Sheridan, WY 82801, USA
Phone: 469-466-1137
Email: info@gridproscorp.com